Privacy Policy

HR Success Centre ("We," "Our," or "Us") is committed to protecting Your privacy. This Privacy Policy explains how We collect, use, share, and safeguard the personal information You provide to Us through Our website, when You purchase Our products or services, or when You engage with Us on social media. This Policy also describes Your rights concerning the personal information We collect.

Please review this Privacy Policy carefully. We may update this Policy periodically, and any changes will take effect immediately upon publication on Our website. By continuing to use and access Our site(s), You accept these changes. We encourage You to revisit this Privacy Policy whenever You use Our website or engage with Us on social media to stay informed of any updates.

Information We Collect

When You visit Our website, make a purchase, or interact with Us on social media, We collect various types of information. By using Our services, You consent to the collection, use, and sharing of the data as outlined below.

Personal Information

Personal Information is data that can directly identify You, such as Your name, address, email, phone number, or demographic details like age, gender, or location. You provide this information voluntarily on Our website, for example, by registering or making a purchase. Your decision to provide this data is optional, but refusal may limit access to certain features or purchases.

Usage Data Collection

We may collect information about Your visit to Our website automatically, such as IP address, browser type, access times, and specific pages viewed. This data, known as "Derivative Data," may also include information from third-party providers, such as advertising and analytics partners. Derivative Data collected by third parties generally cannot identify You specifically.

Payment Information

To facilitate purchases, We collect payment-related information, such as credit card or bank details. Most of this data is handled directly by Our payment processors, Stripe and PayPal, and We only store limited payment information. For more details on how these processors manage Your financial data, refer to their privacy policies: Stripe Privacy Policy, PayPal Privacy Policy.

Social Media Information

We may access information from social networking platforms, such as Facebook, Instagram, LinkedIn, Twitter, or others, including details like Your name, social network username, email, and profile picture. To restrict access to this data, please adjust Your privacy settings on each respective platform.

Mobile Device Information

If You access Our website through a mobile device, We may collect device-related information, including device ID, model, manufacturer, and location data.

Additional Information

Occasionally, We may ask You to provide additional information to participate in surveys, contests, or giveaways. Providing this information is entirely optional and will be requested clearly in relevant contexts.

How We Use Your Information

Your information helps Us offer products and services, manage Your interactions with HR Success Centre, and provide a personalized experience. Specifically, We may use Your data to:

• Manage Your account and deliver purchased products or services
• Correspond with You about purchases, updates, or new offerings
• Process payments or refunds
• Send newsletters and company updates
• Interact with You on social media
• Target advertising that may interest You
• Request feedback or conduct surveys
• Personalize Your website experience
• Compile anonymous statistical data
• Address any disputes or technical issues
• Support law enforcement as needed
• Prevent fraudulent or unauthorized activities
• Improve Our website and services based on usage trends

Grounds for Using and Processing Your Data

We process and use your data based on the following grounds:

• Legitimate Business Interests — communication, improving our products and services, and fulfilling your requests.
• Performance of a Contract — data may be processed as necessary to fulfill our contract with you.
• Consent — your consent allows us to use and share your data with third parties as outlined here. You may withdraw consent, but this may affect your access to certain features.
• Legal Compliance — we may use your data to comply with legal obligations.

Why We Disclose Your Information

We may share your information with third parties in certain situations, including with service providers who assist with payment processing, website hosting, communications, and customer support.

• Third-Party Processing — we work with trusted processors to handle payments, communication, and other support tasks. They use your data strictly to provide these services.
• Legal Requirements — we may disclose your data to comply with the law, prevent fraud, or protect others.
• Company Protection — if necessary, we may use your information to protect our company, manage risks, and secure legal or financial advice.
• Business Transfers — in the case of a merger, acquisition, or restructuring, customer data may be transferred as part of business assets.
• Affiliates — we may share information with affiliates who promote our products, requiring them to respect this Privacy Policy.
• Advertisers — we may partner with advertisers to show personalized ads based on your browsing. Refer to their privacy policies to opt out as needed.
• External Links — Our website may link to external sites. We encourage you to read their policies as we are not responsible for content or policies outside our control.
• Public Interactions — any public comments or interactions on our website can be visible to other users.
• Other Disclosures — we may disclose personal data as needed to protect your vital interests or those of others or our business.

Website Analytics

We may collaborate with third-party analytics providers, including Squarespace Analytics and Google Analytics. These analytics partners may utilize cookies or similar tracking technologies to analyze user interactions with our website and mobile app, allowing us to assess the popularity of our content and gain insights into online behavior. We do not share personal information with these third-party vendors. To access our website, you must consent to the collection and use of your information by these analytics providers. We recommend reviewing their Privacy Policies for any inquiries you may have. If you prefer not to have information collected through tracking technologies, please visit the Network Advertising Initiative Opt-Out Tool or the Digital Advertising Alliance Opt-Out Tool.

Google Analytics — You can opt out of having your activity on our website recorded by Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics from gathering information about your visits.

Facebook— To opt out of Facebook's interest-based advertisements, please visit Facebook's Interest-Based Ads Help page.

Processing Your Information

At HR Success Centre, we primarily rely on third-party processors to manage your information. For instance, when you make a payment through PayPal or Stripe, they handle your payment details as a third-party processor, allowing us to receive the funds. Consequently, we must share your information with these processors, as we do not have the capacity to perform these functions ourselves.

From time to time, we may also process your data internally, primarily to:

• Administer, maintain, and enhance our website and services
• Enter into contracts with you and fulfill those contractual obligations
• Maintain records of transactions and interactions
• Provide you with goods and services
• Comply with legal requirements
• Seek professional advice
• Protect the rights and interests of our company, our customers, and third parties

We may process the following types of data: Account Information, Usage Data, Profile Data, Service Data, User-Generated Content, Inquiry Data, Transaction Data, Subscription Data, Correspondence Data, and Legal Compliance Data.

International Data

Our website is hosted on servers located in Canada. If you are located outside Canada, some of your information may be transferred internationally for storage. We may also utilize third-party processors and subcontractors based in Canada. We take all reasonable measures to ensure your data is protected during transfer, including engaging reputable hosting services and third-party processors. By using this site and providing your information, you consent to the transfer, processing, and storage of your data in Canada.

All data provided to us is stored on secure servers. Sensitive information, including payment details, will be encrypted to ensure its safety. While we strive to protect your data during electronic transmission, we cannot guarantee complete security. Your transmission of data to us is at your own risk.

If you transmit data to us that is password protected, you are responsible for keeping that password confidential. We utilize website hosting services and third-party processors located in Canada, which has received an Adequacy Determination from the European Commission, ensuring that appropriate safeguards are in place for data transferred to this country.

Data Retention

We retain personal data only as long as it serves our legitimate business needs, legal compliance, or until you request its deletion. For instance, we will store certain data indefinitely if it is associated with maintaining your account, until such time as you choose to close it. Specific data collected for a singular purpose is retained only for as long as necessary for that purpose. When data is no longer needed, it is securely deleted.

We honor requests for data deletion, as detailed below, except where legal obligations require otherwise. Please note that we cannot control the data retention policies of third-party processors — if you need third-party providers to delete data, you will need to contact them directly. We can provide a list of any third parties to whom your data has been shared upon request.

Security of Your Information

We implement appropriate security measures to protect your personal information. Our website uses secure payment methods and follows widely recognized data protection standards. However, no online security measures are entirely infallible, and we cannot guarantee total security against unauthorized access or misuse of data.

By using our website, you acknowledge that data transmitted over the internet may be accessible globally, and we cannot prevent misuse by external entities. If a data breach posing a serious risk to your personal information is detected, we will notify you promptly.

Children

Our website and services are intended for individuals aged 16 and older. We do not knowingly collect information from anyone under the age of 16. If you become aware that we have inadvertently collected information from someone under this age, please contact us at hello@hrsuccesscentre.com, and we will promptly delete the information.

Sensitive Data

We request that you do not send sensitive personal information, such as social security numbers, health records, or data revealing racial or ethnic origins, religious beliefs, or criminal history. Any such information provided to us will be treated as consenting to its storage and processing per this Privacy Policy.

Your Rights

As a user, you have certain rights regarding your personal data:

• Update Your Information— you can update or correct any personal information you've shared with us.
• Request Data Confirmation and Use — you have the right to know what personal data we have on file and the purposes for which we use it, including any data shared with third-party processors.
• Change Consent — you may update your consent preferences regarding the use of your data.
• Request Data Copy — you are entitled to a digital copy of your personal data held by us, with your first request provided at no cost.
• Transfer Data — you can request that we transfer your data to another controller in a readable format.
• Delete Data — you have the right to request deletion of your personal data, barring instances where we are legally obligated to retain it. Deleting this data may affect your access to our services.

For requests related to communications and marketing preferences, or any questions about your data rights, please reach out to us at hello@hrsuccesscentre.com.

Complaints

If you are an EU resident, you have the right to lodge a complaint with a supervisory authority if you believe your data rights have been violated or your data has been misused under this Privacy Policy or applicable law. You may file the complaint in your country of residence, place of business, or where the alleged infringement occurred. For those outside the EU, you may have similar rights under privacy laws applicable in your region.

Newsletter Privacy

We may collect certain information voluntarily provided by you, such as your name and email, for email and marketing purposes. You can unsubscribe from these communications at any time, although we may retain a record of past subscribers. This information is used as needed for our business operations and in accordance with the law, including sharing with relevant parties, such as for Facebook ads or Google Pay Per Click campaigns. We do not sell your information to third parties.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected by an updated "last modified" date on this Policy, effective upon publication. By continuing to use Our website or social media channels following these changes, You agree to the revised terms.